Welcome to the Faradom LLC FAQ page. Below are the questions most frequently asked by our customers; we hope this helps you quickly find the information you need.

1. What products do you sell?

We primarily sell automotive products, including but not limited to:

Fuel Tanks

Sunroof Sunshades

2. Where do you ship?

We currently ship only within the United States.

We do not offer international shipping at this time.

3. How soon will my order ship?

Orders are typically processed and shipped within 1–2 business days after payment is confirmed.

4. How long does delivery take?

Typical delivery times are as follows:

USPS

UPS Ground

FedEx Ground

Approximately 3–7 business days

Actual delivery times may vary due to weather, holidays, or carrier schedules.

5. How can I track my order?

Once your order ships, we will send a shipping notification and tracking number to your email.

You can use the tracking number to check the latest status on the carrier’s official website.

6. Can I cancel my order?

You may request to cancel your order if it has not yet entered the processing or shipping stage.

Once an order has begun processing or has shipped, it cannot be cancelled.

7. Can I return items or get a refund?

All sales are final.

We do not accept returns or issue refunds except in the following cases:

The item has a manufacturing defect;

The item was damaged during shipping;

You received the wrong item;

The item differs significantly from the order description.

If any of the above apply, please contact us within 7 days of receiving your order.

8. What should I do if I receive a damaged item?

Please contact us immediately and provide the following:

Order number;

Photos of the item;

Photos of the outer packaging;

Description of the issue.

After reviewing the information, we will provide a refund, replacement, or other reasonable solution as soon as possible.

If you are unsure whether a product fits your vehicle, we recommend contacting us before making a purchase.

9. What payment methods do you accept?

We accept major payment methods listed on our checkout page, including:

Visa

Mastercard

American Express

Discover

Other secure payment methods

Available payment methods are those displayed at checkout.

10. Is my payment secure? Yes.

All payments are processed via secure, encrypted third-party payment platforms.

We do not store your full credit or debit card details.

11. How can I contact customer service?

If you have any questions, please contact us via the following methods:

Address:

20906 54TH AVE W

LYNNWOOD, WA 98036-7604

Email:

orders@faradomllc.com

Thank you for choosing us!

If you cannot find the answer to your question on this page, please feel free to contact us; we are happy to assist you.